Faqs

As the local leading service provider for window treatments, our URBAN-BLINDS COMPANY wants to be able to provide customers with the information that they need. This is part of building a strong working relationship and an essential key to helping you make the right decision about your window treatments. Here are a few of the most common FAQs we get about our shutters, window blinds, draperies and more; if you still have more questions we encourage you to contact us right away!

Q. SHUTTERS, BLINDS OR SHADES – WHAT WOULD BE BEST FOR ME?

A. The truth of the matter is that is completely up to you, your taste and your lifestyle. Our job is to be able to provide you with the data you need about each, show you the options you have and work within the confines of your budget. It is important to take things into consideration such as durability, maintenance requirements and whether you need child-friendly options, as well as how they look. Take advantage of our free in-home estimate and let us bring our mobile showroom to you.

Q. SHUTTERS, BLINDS OR SHADES – WHAT WOULD BE BEST FOR ME?

A. The truth of the matter is that is completely up to you, your taste and your lifestyle. Our job is to be able to provide you with the data you need about each, show you the options you have and work within the confines of your budget. It is important to take things into consideration such as durability, maintenance requirements and whether you need child-friendly options, as well as how they look. Take advantage of our free in-home estimate and let us bring our mobile showroom to you.

Q. WHAT’S BETTER – REAL WOOD PLANTATION SHUTTERS OR POLYCORE SHUTTERS?

A. Some homeowners feel only the real thing will do and want wood, regardless of the fact that it will cost slightly more and require a little more cleaning care and TLC. The look of real, natural wood is hard to beat and this investment does help by increasing the property value of your home. On the other hand, Polycore is a great option for anyone who wants the look for wood without the price tag and care requirements. They are also a little more durable which makes them ideal for active households.

Q. WHAT’S THE DIFFERENCE BETWEEN WORKING WITH YOU OR ANOTHER SERVICE PROVIDER?

A. The bottom line is that our shutter company is all about service. When you opt for other avenues to get your window treatments, the local hardware store for example, you are not getting the professional treatment you need. Other service providers use cut-downs, products brought in mass quantity to big box stores. You not only lose the quality of customized window coverings, you have to do the work yourself such as measuring and installation. Let us do the most important part of the job and for free! Take advantage of our free measuring and installation while getting better quality products.

Q: WHAT ARE SAFETY FEATURES DO YOU OFFER?

WE ARE COMMITTED TO SAFETY.

Child safety is serious business.

That’s why the window coverings industry uses warning tags, warning labels, and other methods to communicate the potential hazards of corded window coverings. The warning shown here, for example, communicates the important message about cords being a potential strangulation hazard and suggests choosing cordless alternatives or products with inaccessible cords.

Our window covering products are designed for safety and dependability. Preventing household situations from becoming hazardous is the first step to keeping your child safe. Parents should be aware that it is possible for children to become entangled in window covering cords. To reduce the risk of accidents, all cords should be kept out of the reach of children. Each of our product categories offer a variety of motorized, cordless and corded window treatments allowing you to choose the product that best meets your household needs and preferences.

Our Selection of Safety Features

  • Cordless Lift System – pull lift cords are eliminated for increased safety.

  • Motorization – pull lift cords are eliminated for increased safety.

  • Continuous Loop Lift System – cords are kept at a constant length so they can’t puddle on the floor when window treatment is raised. The cord loop is fastened to a cord tension device that is designed to be permanently anchored to the wall to reduce the possibility of children becoming entangled in the cord.

We encourage you to learn more about window covering safety by visiting the link below.

Important Cord Safety Guidelines:

www.windowcoverings.org

The Window Covering Safety Council (WCSC) and the U.S. Consumer Product Safety Commission (CPSC) are urging parents and caregivers to check their window coverings for exposed or dangling cords that can pose a strangulation hazard to infants and young children, and to retrofit or replace them with today’s safer products. WCSC and CPSC recommend that only cordless window coverings or those with inaccessible cords be used in homes with young children.

  • Cordless window coverings are recommended in young children’s bedrooms and sleeping areas. Replace window blinds, corded shades and draperies manufactured before 2001 with today’s safer products.

  • Retrofit window blinds, corded shades and draperies manufactured before 2001 with cord retrofit devices* or replace them with products made to the current safety standards.

  • Move all cribs, beds, furniture and toys away from windows and window cords, preferably to another wall.

  • Keep all window pull cords and inner lift cords out of children’s reach. Make sure that tasseled pull cords are short and continuous-loop cords are permanently anchored to the floor or wall. Make sure cord stops are properly installed and adjusted to limit movement of inner lift cords.

  • Lock cords into position whenever horizontal blinds or shades are lowered, including when they come to rest on a window sill.

* For a free retrofit kit, contact the Window Coverings Safety Council at www.windowcoverings.org or 1-800-506-4636.

Considerations in choosing inside mount vs. outside mount

Frame Depth

Inside mount requires a minimum mounting depth within your frame. If your frame isn’t deep enough for the style you’ve chosen, use Outside Mount.

Obstacles

Obstacles such as window handles or cranks can interfere with the operation of your inside mount treatment, consider Outside Mount.

Squareness

For Inside Mount your window should be square, if not, your treatment will not hang or operate properly. Check for squareness by measuring diagonally in both directions. If measurements differ by more than ½”, consider Outside Mount.

Surface Area Above Window

Outside Mount requires a minimum mounting surface above your window or on the window frame for installation brackets. Each product type has a recommended amount of overlap on each side of the window to allow for best coverage and privacy. See individual measure instructions for recommended overlap.

Light Gap

A small deduction in width and/or length is taken by the factory to allow for proper operating clearance when mounting inside. This causes a small gap on each side of the window covering affecting the blind or shade’s ability to darken a room. Shades with a continuous loop control will have a larger gap on the control side. For optimal light control, outside mount is recommended or you may add a secondary window treatment such as draperies to hide the light gap. See individual measure instructions for deductions.

Stack Space

See individual measure instructions for Product Stacking Height or Width to determine the area your window treatment will cover when fully open.